Our password reset function is available from the Conversifi login screen. If the function says that it can't find your email, then make sure you check the case, as it is case-sensitive.
If you still don't receive the email, make sure you check your spam folder. Also, check that you're using the same email you used to set up your Conversifi account.
If you are still having problems, chat into our Help Desk so we can put you in contact with our tech team.