University FAQs

Getting Started

• Instructional video
• How to Register
• Conversifi Schedule
• What a Conversifi call looks like
• Conversation Tips for Beginners
• How to save money by buying token bundles

See all 9 articles

Profile/Account Issues

• What if I made a payment mistake?
• Why do you need my phone number?
• I didn't receive my verification email
• How do I reset my password?
• I am having trouble changing my profile information
• How do I edit my profile picture?

See all 10 articles

Starting Calls

• Conversifi Coaching Policy
• How to Learn
• How to Coach
• Getting Approved to Coach
• Buying Tokens
• How do I get free Conversifi sessions?

See all 11 articles

Scheduled Sessions

• How to Schedule Your Conversifi Sessions
• Getting ready for my scheduled session
• Starting my scheduled session: how to find my partner
• Reschedule or cancel my call
• Cancellation policy
• I missed my call, what happens now?

In-Call Problems

• My microphone and camera are not detected
• I am experiencing poor call quality
• My call dropped

After the Call

• I participated in a promotion, where are my extra tokens?
• Partner Feedback
• Video Recordings
• Social Media Function

Paid Coaching

• How do I become a paid coach?
• Why has my paid coaching application not been approved yet?
• Why was my paid coaching application rejected?
• I was approved to become a paid coach, but I can no longer do so

Course Questions

• How many sessions do I need to complete?
• What section code should I use?
• How do I earn course credit?

General/Miscellaneous

• What is Conversifi?
• Site Glossary
• What are tokens?
• When are you adding other languages?
• Why is my coaching pay rate lower than the cost of a token?
• GDPR Compliance