In order to complete your scheduled session, you should double check the following:
- Before your conversation, please test your audio/video. You can test it here.
- Make sure you are somewhere with a strong internet connection
- Find a quiet place
- Log in a few minutes before the starting time of your call
About timing: It's a good idea to arrive a few minutes early to give yourself enough time to start the call. But don't start your search more than 5 minutes before or the system will confuse your appointment time and charge you an extra token. If this happens, don't worry! Simply contact us on support@converisifi.com to adjust your balance.